DC Outage RCA
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Introduction
Despite the rapid advancement and growth of the data center industry, outages continue to pose a significant global threat—with their frequency and business impact rising each year. Research by the Uptime Institute indicates that over one-third of outages stem from data center facilities, and more than 80% of industry respondents agree these incidents were preventable. This underscores the vital importance of performing thorough Root Cause Analysis (RCA) after every event—using a competent, independent, and experienced partner—to proactively address underlying vulnerabilities and prevent recurrences.
Engagement Process
At Data Center Guru, our DC Outage RCA service delivers a systematic, multi-layered investigation into every incident. Leveraging proven methodologies and our deep domain expertise, we meticulously uncover root causes and contributing factors—whether they relate to infrastructure, process, or human error. Our experts provide a comprehensive RCA report, equipped with actionable, tailored recommendations designed to eliminate repeat incidents and strengthen your data center’s resilience. With DCG as your trusted partner, you gain visibility, accountability, and the strategic guidance needed to proactively safeguard uptime and protect your business from costly disruptions.
Customer Benefits
Our Root Cause Analysis (RCA) Service provides the following benefits:
